Crowdsourcing and digitization as a tool for creating sustainable development - a case study of public administration
PDF

Keywords

broadband internet
crowdsourcing
digitisation
sustainable development
public administration

How to Cite

Kuzionko-Ochrymiuk, E., Grześ, A., Szanter, R., Dyl, K., Henhappel, S., Klimek, J. A., Zioło, M., Niedzielski, P., & Klimek, J. (2025). Crowdsourcing and digitization as a tool for creating sustainable development - a case study of public administration. Economics and Environment, 91(4), 947. https://doi.org/10.34659/eis.2024.91.4.947

Abstract

Goal: Building stable infrastructure and promoting innovation is the ninth goal of sustainable development. It is implemented, among others, by increasing access to information and communication technologies and providing affordable and universal access to the Internet. The aim of the article is to assess the current level of access to broadband Internet and the possibility of its faster dissemination using a crowdsourcing platform, a new solution used by public administration in Poland. The platform involves the public and shows public administration's experience in using it to ensure wide public access to broadband Internet, which translates into the implementation of sustainable development goals thanks to the digitisation of socio-economic processes. Research method: The study used a comparative analysis of indicators in the area of information and communication technologies collected by the Central Statistical Office and a case study of the use of a crowdsourcing (internet) platform called SIDUSIS (Information System on Access to Fixed Broadband Internet Services) to optimise the implementation of investments in the development of broadband Internet in Poland. The analysis of the implementation effects and the indication of the impact of digitalisation on sustainable development goals allowed us to indicate the validity of using the concept of crowdsourcing and crowdsourcing platforms not only in the activities of enterprises but also in the activities of public administration in Poland. Conclusions: The analysis of literature and quantitative data allowed us to indicate that the development of access to broadband Internet is one of the factors accelerating the implementation of sustainable development goals and to indicate the effective use of the idea of crowdsourcing to modernise infrastructure. Originality/value/implications/recommendations: So far, the idea of crowdsourcing, as well as crowdsourcing platforms, has been used mainly in the enterprise sector and in public administration to promote the idea of citizen budgets. The experience gained has shown that it is justified to involve society in increasing the availability of broadband Internet. This does not require large investment outlays and allows decision-makers to quickly identify problems with this accessibility and optimise work in this area.

PDF

References

Act from 16 July 2004. Telecommunications Law. Journal of Laws No. 171, item 1800. https://isap.sejm.gov.pl/isap.nsf/DocDetails.xsp?id=wdu20041711800 (in Polish).

Adamczyk, J. (2023). Rola cyfryzacji w realizacji zrównoważonego rozwoju w kontekście interesariuszy. Krakowskie Studia Małopolskie, 40(4), 9-27. (in Polish).

Belkhir, L., & Elmeligi, A. (2018). Assessing ICT global emissions footprint: Trends to 2040 & recommendations. Journal of Cleaner Production, 177, 448-463. https://doi.org/10.1016/j.jclepro.2017.12.239

Bliźniuk, G., & Nowak, J. S. (2005). Społeczeństwo informacyjne – doświadczenie i przyszłość. In R. Tadeusiewicz (Ed.), Telemedycyna jako ważny, ale trudny składnik społeczeństwa informacyjnego (pp. 100). Katowiece: PTI. (in Polish).

Bocean, C. G., & Vărzaru, A. A. (2023). EU countries’ digital transformation, economic performance, and sustainability analysis. Humanities and Social Sciences Communications, 10(1), 875. https://doi.org/10.1057/s41599-023-02415-1

Church, J. M., Tirrell, A., Moomaw, W. R., & Ragueneau, O. (2022). Sustainability. In P.G. Harris (Ed.), Routledge Handbook of Global Environmental Politics (pp. 355-371). London: Routledge.

Correia, P. M. A. R. (2024). Editorial for the Special Edition—Contemporary Local Governance, Wellbeing, and Sustainability: Integrating Digital Innovations and Societal Trust for Future Resilience. Social Sciences, 13(10), 535. https://doi.org/10.3390/socsci13100535

Dawson, R., & Bynghall, S. (2011). Getting Results from Crowds: The definitive guide to using crowdsourcing to grow your business. Advances Human Technologies.

Digital Europe. (2015). Digital Transformation of European Industry and Enterprises: A Report of the Strategic Policy Forum on Digital Entrepreneurship. https://www.digitaleurope.org/resources/digital-transformation-of-european-industry-and-enterprises-a-report-of-the-strategic-policy-forum-on-digital-entrepreneurship/

European Commission. (2015). Strategic Policy Forum on Digital Entrepreneurship. https://single-market-economy.ec.europa.eu/industry/strategy/advanced-technologies/strategic-policy-forum-digital-entrepreneurship_en

European Commission. (2024). State of the Digital Decade 2024 report. https://digital-strategy.ec.europa.eu/en/factpages/state-digital-decade-2024-report

Eurostat. (2023). Sustainable development in the European Union – Monitoring report on progress towards the SDGs in an EU context – 2023 edition. https://ec.europa.eu/eurostat/en/web/products-flagship-publications/w/ks-04-23-184

Fryczyńska, M., Kinowska, H., & Lulewicz-Sas, A. (2022). Wymiary zrównoważonego zarządzania zasobami ludzkimi. Przegląd Organizacji, 989(6), 29-37. https://doi.org/10.33141/po.2022.06.04 (in Polish).

GeSI. (2015). #SMARTer2030. https://www.gesi.org/research/smarter2030-ict-solutions-for-21st-century-challenges

Grabowski, A. (2022). Wykorzystanie technologii do realizacji wybranych praw człowieka poprzez Cele Zrównoważonego Rozwoju ONZ. Civitas Hominibus, 16(1), 65-72. https://doi.org/10.25312/2391-5145.16/2021_05ag (in Polish).

Grynia, A. (2023). Cyfryzacja a zrównoważony rozwój państw członkowskich Unii Europejskiej. Działania wspierające „zrównoważoną cyfryzację”. Przegląd Europejski, 1(1), 78. https://doi.org/10.31338/1641-2478pe.1.23.4 (in Polish).

Guillaumie, L., Vezina-Im, L.-A., Bourque, A., Boiral, O., Talbot, D., & Harb, E. (2024). Best Practices for Municipalities to Promote Online Citizen Participation and Engagement on Facebook: A Narrative Review of the Literature. Social Sciences, 13, 127. https://doi.org/10.3390/socsci13030127

GUS. (2024). Globalne Statystyki GUS. https://sdg.gov.pl/ (in Polish).

Herman, E. (2022). The Interplay between Digital Entrepreneurship and Sustainable Development in the Context of the EU Digital Economy: A Multivariate Analysis. Mathematics, 10(10), 1682. https://doi.org/10.3390/math10101682

Hoßfeld, T., Hirth, T., & Tran-Gia, P. (2012). Aktuelles Schlagwort: Crowdsourcing. In J.M. Leimeister & S. Zogaj (Eds.), Informatik Spektrum, Jg. 35, Heft 3 (pp. 204-208). Düsseldorf: Hans-Böckler-Stiftung. (in German).

Howe, J. (2006). The Rise of Crowdsourcing. https://www.wired.com/2006/06/crowds/

Howe, J. (2009). Crowdsourcing - How the Power of the Crowd is Driving the Future of Business. New York: Random House Business Book.

IEA. (2017). Digitalisation and Energy. https://www.iea.org/reports/digitalisation-and-energy?utm_source=chatgpt.com

Ionescu-Feleagă, L., Ionescu, B.-Ș., & Stoica, O. C. (2023). The Link between Digitization and the Sustainable Development in European Union Countries. Electronics, 12(4), 961. https://doi.org/10.3390/electronics12040961

Jaślan, M. (2024, July 2). KE: Cyfrowa dekada wisi na włosku. 5G dociera tylko do 50 proc. terytorium UE, a światłowód do 64 proc. domostw. https://www.telko.in/ke-cyfrowa-dekada-wisi-na-wlosku-5g-dociera-tylko-do-50-proc-terytorium-ue-a-swiatlowod-do-64-proc-domostw (in Polish).

Komisja Europejska. (2019). Priorytety Komisji Europejskiej. https://commission.europa.eu/strategy-and-policy/priorities-2019-2024_pl (in Polish).

Kondratenko, N., Papp, V., Romaniuk, M., Ivanova, O., & Petrashko, L. (2022). The role of digitalization in the development of regions and the use of their potential in terms of sustainable development. Revista Amazonia Investiga, 11(51), 103-112. https://doi.org/10.34069/AI/2022.51.03.10

Krawiec, W. (2014). Platformy crowdsourcingowe jako narzędzie kreatywnych rozwiązań dla firm: zastosowanie, skuteczność, pomiar. Ekonomiczne Problemy Usług, 112, 341-349. http://bazekon.icm.edu.pl/bazekon/element/bwmeta1.element.ekon-element-000171331173 (in Polish).

Lanzano, C. (2022). Sustainability. The Anthropology of Resource Extraction. In L. Angelo & R.J. Pijpers (Eds.), The Anthropology of Resource Extraction (1st ed.) (pp. 95-112). London: Routledge. https://doi.org/10.4324/9781003018018

Malhotra, A., Melville, N. P., & Watson, R. T. (2013). Spurring impactful research on information systems for environmental sustainability. MIS quarterly, 37(4), 1265-1274. http://dx.doi.org/10.25300/MISQ/2013/37:4.3

Mendes, I., Rocha, P., & Aragão, A. (2023). Advancing Sustainable Bio-Waste Management through Law and Policy: How Co-Creation Can Help Pursue Fair Environmental Public Policies in the European Context. Social Sciences, 12(10), 572. https://doi.org/10.3390/socsci12100572

Ministerstwo Rozwoju i Technologii. (2023). Realizacja Celów Zrównoważonego Rozwoju – Polska. https://www.gov.pl/web/rozwoj-technologia/monitoring-realizacji-agendy-2030 (in Polish).

Musiał, W. (2007). Społeczeństwo obywatelskie – nowe technologie, rewolucja cyfrowa, Internet. In B. Krauz-Mozer & P. Borowiec (Eds.), Samotność idei? Społeczeństwo obywatelskie we współczesnym świecie (pp. 183-198). Kraków: Wydawnictwo SAS. (in Polish).

Nambisan, S. (2017). Digital Entrepreneurship: Toward a Digital Technology Perspective of Entrepreneurship. Entrepreneurship Theory and Practice, 41(6), 1029-1055. https://doi.org/10.1111/etap.12254

OECD. (2002). Measuring the Information Economy 2002. https://doi.org/10.1787/9789264099012-en

OECD. (2017). Realizacja Celów Zrównoważonego Rozwoju w Polsce. https://www.unic.un.org.pl/files/259/Polska_VNR_20180615.pdf (in Polish).

ONZ. (2015). Rezolucja Zgromadzenia Ogólnego ONZ A/ RES/70/1. Przekształcamy nasz świat: Agenda na rzecz zrównoważonego rozwoju 2030. https://www.unic.un.org.pl/files/164/Agenda%202030_pl_2016_ostateczna.pdf (in Polish).

Pajor, P. (2022). Modele i narzędzia komunikacji społeczności lokalnych w procesie zmian. Rola środków przekazu w organizacjach. Media i Społeczeństwo, 16(1), 261-276. https://doi.org/10.53052/MiS.2022.16.16 (in Polish).

Pakulska, T. (2023). Digitization in the European Union - towards sustainable development? Journal of Modern Science, 52(3), 396-415. https://doi.org/10.13166/jms/174173 (in Polish).

Rzeczkowski, D. (2015). Zastosowanie crowdsourcingu sieciowego w administracji publicznej. Roczniki Kolegium Analiz Ekonomicznych, 36, 197-204. https://rocznikikae.sgh.waw.pl/p/roczniki_kae_z36_13.pdf (in Polish).

Sacco, P., Rangoni Gargano, E., & Cornella, A. (2021). Sustainable Digitalization: A Systematic Literature Review to Identify How to Make Digitalization More Sustainable. Proceedings of the TRIZ Future Conference, Bolzano, Italy, 12, 14-29. https://doi.org/10.1007/978-3-030-86614-3_2

Saifulina, N., Carballo-Penela, A., & Ruzo-Sanmartín, E. (2020). Sustainable HRM and Green HRM: The Role of Green HRM in Influencing Employee Pro-environmental Behavior at Work. Journal of Sustainability Research, 2(3), e200026. https://doi.org/10.20900/jsr20200026

Sienkiewicz, P., & Nowak, J. (2008). Społeczeństwo informacyjne. Krok naprzód, dwa kroki wstecz. Katowice: Polskie Towarzystwo Informatyczne. Oddział Górnośląski. (in Polish).

Sobczak, S., & Groß, M. (2010). Crowdsourcing: Grundlagen und Bedeutung für das E-Business. Boizenburg. (in German).

Śledziewska, K., & Włoch, R. (2020). Gospodarka cyfrowa. Jak nowe technologie zmieniają świat. https://doi.org/10.31338/uw.9788323541943 (in Polish).

Terry, G. (2010). Sustainability: a business case. Management Today, 28(3), 33-36.

United Nations. (2015). Transforming Our World: The 2030 Agenda For Sustainable Development A/RES/70/1. https://www.un.org/en/development/desa/population/migration/generalassembly/docs/globalcompact/A_RES_70_1_E.pdf

United Nations. (2021). Sustainable Development Goals Report 2021. https://unstats.un.org/sdgs/report/2021/The-Sustainable-Development-Goals-Report-2021.pdf

United Nations. (2023). Sustainable Development Goals Report 2023. https://unstats.un.org/sdgs/report/2023/The-Sustainable-Development-Goals-Report-2023.pdf

UKE. (2022), Raport o stanie rynku telekomunikacyjnego w Polsce w 2021 r., Warszawa, czerwiec 2022. https://uke.gov.pl/akt/raport-o-stanie-rynku-telekomunikacyjnego-w-2021-r-,431.html

World Commission on Environment and Development. (1987). Our Common Future (‘The Brundtland Report’). https://sustainabledevelopment.un.org/content/documents/5987our-common-future.pdf

Zarządzenie Ministra Infrastruktury z dnia 5 stycznia 2005 r. w sprawie powołania Rady Programowej do spraw programu wieloletniego "Rozwój telekomunikacji i poczty w dobie społeczeństwa informacyjnego". (M.P. z 2005 r., Nr 3, poz. 31). https://isap.sejm.gov.pl/isap.nsf/DocDetails.xsp?id=WMP20050030031 (in Polish).

Zarządzenie Ministra Transportu i Budownictwa z dnia 28 lutego 2006 r. w sprawie powołania Rady Programowej do spraw programu wieloletniego "Rozwój telekomunikacji i poczty w dobie społeczeństwa informacyjnego”. (M.P. z 2006 r., Nr 19, poz. 206). https://isap.sejm.gov.pl/isap.nsf/DocDetails.xsp?id=WMP20060190206 (in Polish).

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Copyright (c) 2024 Economics and Environment

Downloads

Download data is not yet available.